Returns & Exchanges
We want you to love your purchases from us at J. Longs. If you are for some reason unsatisfied with your purchase, please reach out and we will do what we can to make it right. We can offer a full return or exchange on unworn/unused items with tags on within 30 days of purchase. Discounted items and any items that have been tailored are final sale.
For online returns, please reach out to us at firstname.lastname@example.org.
Please note: Many of our clothing items require special care when laundering. Unfortunately, we cannot return items that show signs of miss care, such as shrinking or piling. We will gladly share our tried and true care instructions for any specific item you may want to know about and do our best to communicate this information at the time of purchase. Thank you for understanding.